Keep the sale. A visitor with a question about delivery or size often leaves rather than wait. Now they ask, and your answer reaches them, even after they’ve gone.
You're signed out.
DismissAnswer your website's visitors from Telegram
A small chat window on your website sends every question to your Telegram. You swipe to reply, and the answer appears on your site, even if your visitor left and comes back later.
linenandclay.com
ExampleA made-up shopMessage from a visitor on linenandclay.com: Do you ship to Vienna before Friday?
Your Telegram · 2 s
Back on the site
Your reply: Yes. Order by Wednesday and it arrives Friday.
What it does for you
Answer from wherever you are. No new app and no inbox to watch. The question arrives in Telegram, and you swipe to reply from the till, the train or the sofa.
Customers talk to you. Your name, your words, your answer: the way you’d talk to someone in your shop.
Rest when you need to. Answer when you can: nothing is lost while you’re away. Or let an AI answer from your own pages in the evening, always labelled as AI.
Set up in about five minutes
Sign in with Telegram
Tap Continue with Telegram and say yes in the SignalGood bot. That one tap also makes the bot your inbox.
Make it yours
Your name, your welcome, your colour. You see the real chat change as you type.
Paste one line
One line for any website, with a step-by-step guide for your platform. Then send yourself a test message.
Every question arrives like a message from a friend
Swipe to reply. Your answer appears in the visitor’s chat within seconds.
Every chat has a name, like Otter, so you can tell two visitors apart. Only you see it.
One tap blocks a spammer. They’re never told, so they have nothing to work around.
Want the whole picture first? Read how Telegram live chat works.
Example
Otter · Linen & Clay · new chatDo you ship to Vienna before Friday?Page: /products/linen-apron
BlockNothing for your visitors to sign up for
No sign-up. Visitors can leave an email if they want the answer sent there.
The answer waits for them for a week. If they leave, the chat button shows a red 1 when they come back.
Made for phones first, and it follows the visitor’s light or dark setting.
Light and quick: it doesn’t slow your site down. The chat itself loads only when someone reaches for it.
No badge. No “powered by” link on your site, on any plan.
Spam stays out. An invisible human check, rate limits and a honeypot run before anything reaches your Telegram.
Made for people who answer their own customers
Small shops
“Can I return it if it doesn’t fit?”
Answered from your phone while you pack orders.
Freelancers and consultants
“Are you free for a project in March?”
A quick, personal reply from the person they’ll work with.
Makers and creators
“Is this print available in A3?”
Sell your own work on your own site, and answer the way you would at a market stall.
Two plans, priced per website
$5
a month per website for Solo, or $50 a year. Team is $15 a month: 2–3 people answer from a Telegram group.
Both have every feature, no limit on chats, no badge.
14 days free, Team included. No card.