Add Telegram live chat to Shopify

Paste one line into your Shopify theme, and every question from your store arrives in your Telegram.

Your line

Every website has its own line, which you get in step 3 of setup. It looks like this, with your site’s code in place of your-site-id:

Example
<script src="https://signalgood.com/s/your-site-id.js" async></script>

Start free to get your lineYour own line is under Install in Your websites.

Add it to Shopify in three steps

  1. Step 1: In Shopify admin, go to Online Store › Themes, open the ⋯ menu on your current theme and choose Edit code.
  2. Step 2: Open layout/theme.liquid and paste your line just above </body>.
  3. Step 3: Press Save.

If you switch themes later, paste the line into the new theme too.

Menu names change; if you can't find it, search your platform's help for 'custom code'.

Check it works

Open your website in a new tab and look for the chat button in the corner. Send yourself a message: it arrives in Telegram from the SignalGood bot.

Questions about Shopify

Do I need a Shopify app?

No. It is one line in your theme, so there is no app to install or keep updated.

What happens when I change my theme?

The line lives in the theme, so add it to the new theme as well. Your chats and settings stay in SignalGood.

If the button doesn’t show

  • Wait up to 10 minutes after a change.
  • Clear your cache plugin or CDN.
  • Check the line is on every page, not just one.
  • Make sure the address in SignalGood matches your site, with or without www.
For developers

If your site has a Content Security Policy, allow https://signalgood.com in script-src, connect-src and frame-src.

Take it off again

Remove the line, and the chat is gone from your site.

Other shop platforms

New to this? Read how Telegram live chat works, or see every platform. It’s $5 a month per website after 14 days free.

From $5 a month per website, after 14 days free. No card to start.

Start freeYour websites